Processing

In-stock items usually leave the studio in 2–4 business days. Small-batch or made-to-order items display a longer estimate on the product page.

US shipping

Available services, price, and estimated transit appear at checkout. Carrier estimates are not guarantees. We currently describe service only within the United States.

Tracking

A tracking link is sent when the carrier accepts the parcel. Allow up to 24 hours for the first scan.

Returns

Contact us within 30 days of delivery. Standard items must be unworn, unwashed, free of hair and odor, and returned with original packaging.

Fit exchanges

One size exchange may be requested for an eligible standard item. Availability is not guaranteed; if unavailable, the item follows the return process.

Final-sale items

Personalized, altered, hygiene-sensitive, gift-card, and clearly marked final-sale items cannot be returned unless defective or incorrect.

Damage or error

Report damage, defects, or an incorrect item within seven days with the order reference and clear photographs. We will offer an appropriate replacement or refund.

Refund timing

Approved refunds return to the original method after inspection. Banks may require additional business days to post funds.

Contact

Use the contact form or email [email protected] before sending a return so we can provide instructions.